Service-Led Information Architecture

Services arranged by patient problem, not clinic jargon.

Patients search by symptoms and outcomes. This page structure captures that intent and routes users to the right booking path.

General Consults

Value: quick pathway for broad-intent traffic and first-time patients.

Skin + Chronic Care

Value: captures recurring high-LTV patient categories.

Corporate / Occupational

Value: opens business referral and recurring contracts.

Why this structure performs

It reduces mis-bookings by clarifying what each appointment covers, helping conversion and operational efficiency.